Change the temperature of the fridge or freezer until the fridge or freezer temperature reaches to a sufficient level. The fridge freezers have been linked to 20 fires in the capital since 2008, which have injured 15 people and killed one person. StayWarm is a trading style of 247StayWarm Limited which is authorised and regulated by the Financial Conduct Authority for consumer credit for boiler installations under the Financial Services Register No: 916367 Registered in England & Wales (Registered no 11387607). Owners of some Beko fridge freezers are being warned about a fire risk (PA) In April, RecallUK issued the alert to customers about the risks of Beko fridge … _ucweb = "1"; If you have a Beko appliance identified below, please click on that appliance and follow the instructions to see if your model is affected. The number of incidents to which these products have been potentially linked is extremely small, nevertheless, as a responsible manufacturer, we have decided to proactively contact the owners of these fridge freezers as we wish to make a free in-home modification to remove any potential risk with this component. Regards Sandra Gardner. London Fire Brigade says that Beko fridge freezers have caused 20 fires in the capital alone since 2008, with these blazes injuring 15 people and killing one – Santosh Benjamin Muthia, who lost his life in November 2010 while saving his … An online checking facility to see if your model is affected can be found here on Beko's UK website and we have added a video from Beko that gives more information below. Do you have a Beko fridge freezer? beko frost free fridge freezers Beko, or one of our distributors, may have already written to you about this issue and asked you to check your products’ serial number. Instances outside the LFBs area of cover are at this time unknown. Credit is provided by NewDay Ltd, 7 Handyside Street, London, N1C 4DA. It is thought that the Beko fridge freezers have a defective defrost timer mechanism, which can lead to an electrical malfunction. By contrast, all the models made by Beko, Bosch, Grundig, LG, Miele, Samsung and Siemens were fully protected. If the fridge freezer is installed correctly and the kitchen or wherever the machine is sited is not subject to these conditions then the risk is probably relatively low but you should still have the fridge freezer checked and modified if it is an affected model. Most of these have metal backs, but … Beko can also be contacted on 0800 009 4847 at any time between 08:00 and 22:00, Monday to Sunday. Are you sure you want to clear your wishlist? What to do next If you own an affected Beko fridge freezer, or if you are unsure if your fridge freezer is affected, please call Beko on 0800 009 4837 between 8.00am and 8.00pm, Monday to Sunday. Freezer part cooled down really quick, last I checked -15C after 12 hours … Fridge has not dropped below 12C so far (been running for around 12 hours so far). And recently, the Southport Visiter reported that father-of-two Noel Davies has been left homeless after a house fire believed to have started in his fridge-freezer tore through his home. Beko Fridge Freezer fire recall. May we take this opportunity to apologise for any inconvenience caused, and to thank you for your time and cooperation. Beko appliances are intuitively designed to empower convenient & healthy living for everyone to Live like a Pro. The UK products that have allegedly caused the fires were Frost-free Fridge Freezers manufactured from 2000 to 2006, as well as Gas Cookers manufactured before 2009. We are seeking to contact owners of these products to carry out a free of charge modification to the defrost timer. Watch Manager for the fire brigade Marvin Yates told people to ensure that their electrical appliances are in working order, with Mr Davies also advising people to close their doors, noting that the only room in his house that was undamaged by the fire was the only room that had its door fully closed. members. RRP: $396; Check Beko Prices Online^ Single door fridges Beko RSNE378K23W Upright Fridge. The defrost timer is the problem, whose job it is to trigger a heating element to defrost. By using this website, you consent to our use of cookies. 3 models were affected: DCG8511WLPG, DCG8511PLW and DCG581LWP. If you would like to discuss this further, please email service@beko.co.uk with 'Trust Pilot review' in the subject box. This link will give you a full guide on the issue and the models recalled: Stuck with an appliance fault or problem and need technical or fault diagnostic help? These have a serial number that begins with either 00, 01, 02, 03, 04, 05 or 06. and this information can be found on a label inside the fridge. The Beko frost free fridge freezer models affected were manufactured between January 2000 and October 2006. Check if your model is affected by inputting the model number and serial number into our online checker. Fridge Freezer | BEKO. Check Your Appliance. Anyone with concerns about a Beko fridge freezer can call the company on 0800 917 2018 or see the advice on this Beko website. It gives short and clear instructions regarding what to do if facing some kind of breakage. Last week, the London Fire Brigade (LFB) issued a warning of a fire risk related to some Beko fridge freezer models. Beko is both the third most popular fridge freezer brand and the third cheapest on average, according to our annual survey of almost 3,000 Which? model cda539fx serial no. A number of things could go wrong including risks of jamming, electrocution, burns, scalds, cuts and much more. Beko or its ASC may use refurbished parts to repair your Appliance. We work alongside review collection platform Reevoo to gather your honest opinions and share genuine independent reviews of our products. Frost-Free Fridge Freezers. Doors might have been opened frequently or left ajar for a long time; open them less frequently. Copyright 2020 ⓒ - All Rights Reserved - 24|7 Home Rescue™️, We use cookies to improve your browsing experience. Scrapped Beko American Fridge Freezer Bought Beko American Fridge Freezer in mid August 2018 from Currys. If your Beko fridge freezer doesn’t function the way it should, there’s a nice solution for you. It says it has tracked down and sent letters to 200,000 customers, and located and made modifications to 11,000 appliances so far however as it is not compulsory for customers or retailers to register the warranty of Beko appliances it makes this a very difficult task for Beko to track down the owners of affected models. Please check the serial number of your fridge freezer and, if it is a model affected by this urgent recall please contact Beko's helpline on 0800 009 4837 between 7am and 11pm, Monday to Friday. Information on your rights if you are affected by a recall is also available from Citizens Advice. Continue. My fridge freezer is as noted below.Model No. An interview on BBC Radio 4 with Andrew Mullen of Beko and Steve Turek of the LFB is available on the BBC website from this link. i am worried. StayWarm is a credit broker and not a lender and have a facility with one lender. 5. Explore the benefits of Beko refrigerators. Beko fridge freezers. Beko fridge freezers have been linked to 20 fires which injured 15 people and killed one, it emerged today. Although most have successfully scheduled … [email protected], 247 Home Rescue (trading style of 247 Home Assist Ltd) offer service and repair plans and do not offer contracts of insurance; as such we are not regulated by the Financial Conduct Authority. We provide first-class boiler, plumbing, appliance and home emergency plans. Please read our full terms and conditions. London Fire Brigade says that Beko fridge freezers have caused 20 fires in the capital alone since 2008, with these blazes injuring 15 people and killing one – Santosh Benjamin Muthia, who lost his life in November 2010 while saving his family from a devastating house fire. Go here to our forums to get free help and assistance directly from, Find a local approved service technicians to repair your. Manufactured from May to November 2012. have contacted some insurers who say that, for the moment, home cover policies will not be affected by this recall and that if a problem were to occur that your would still be covered. At the time of writing Beko are experiencing and unprecedented volume of calls and enquiries regarding this recall on the fridge freezer models listed and their lines are extremely busy, please be patient when trying to get through or leave your details on the Beko website and they will get back to you as quickly as they can. It contains 105L fridge space and 14L freezer capacity. GB. In both cases, Beko UK undertook a recall action and achieved recall rates of 83 per cent and 60 per cent respectively. My fridge freezer is serial no. Which? 0610054510. got another beware letter from you. 8kg & 9kg Condenser Tumble Dryers. As many as 500,000 of the manufacturer's products could be at risk, and have to be recalled in the UK because of a fault in the defrost timer that can cause the fridge to fail and overheat. It is estimated that there are almost 500,000 of these appliances in use in businesses and households across the UK at the moment. Quality and customer safety and satisfaction is paramount to Beko; all its products are independently tested before being placed on the market and meet all UK and European safety standards. Hi Mrs Westrap, the Beko fridge freezer fires was a fault with models manufactured between 2000 to 2006 and your new fridge freezer is not included on the product recall list. You shall never be charged a fee for using our application. It may be possible for the defrost timer (located at the back of the fridge) to fail, overheat and cause a … Recall Date: 18 / 05 / 2011: Description: Frost free fridge freezer. Those manufactured between January 2000 and October 2006, with serial numbers that begin with 00, 01, 02, 03, 04, 05 or 06. CDA539FW-2 SN 1011444205MR. Risk of component failure resulting in the appliance catching fire. The current thinking from Beko and from ourselves is that a combination of things can cause this problem and it is related to the environment the fridge freezer is in being related to humidity, airflow around the fridge freezer and general conditions. He told the newspaper that his daughter’s bedroom, which was previously white and pink, is now black, and that his home insurance expired shortly before the catastrophe struck. To find out about new recalls, check the list of the latest consumer product recalls. _ucbtn = "06a"; Fire chiefs said the blaze in flats in Bermondsey, South-East London (pictured) was caused by a Beko fridge freezer. In January 2009, Beko issued a recall for gas cookers which when operated improperly could cause build-up of carbon monoxide which is poison to the health. Parkhill Business Centre, Padiham Road, Burnley, BB12 6TG _ucrid = 169; A recent report from the BBC is below on the issue. Looking for a spare part you need? You can only compare products from the same category. The Beko 119L Table Top Fridge has a 2-star energy rating and is available in either white or stainless steel. I just purchased a Beko diskwasher and CN-151120 fridge. Risk: It has come to our attention that in a very small number of incidents, the defrost timer on a certain production range of BEKO frost free refrigeration can fail and overheat. Hi, You did not get any letter regarding this recall from us as we do not send them and are not associated in any way to Beko. It is so … Dishwasher seems fine so far. Around 500,000 Beko fridge freezers, manufactured between 2000 and 2006, are feared to be a possible fire hazard.. For those certain that they had an affected model, it was a case of desperately trying to get through to Beko on its contact phone number (0800 009 4837 if you need it) in order to book an engineer to come out and fix the fault.. Registered office: Parkhill Business Centre, Padiham Way, Burnley, BB2 7QA. The London Fire Brigade (LFB) is urgently warning of a fire risk that could affect up to 500,000 Beko fridge freezers, following a tower block fire last week. Shop P.C. The fridge freezers have been linked to 20 fires in the capital since 2008, which have injured 15 people and killed one person. You should find the rating plate label, in most cases, stuck to the inner wall of the fridge on the left hand side once the salad or crisper drawer is removed. Beko said it was investigating the circumstances of the fire, but Merseyside Fire and Rescue confirmed that they believe a fridge-freezer breakdown led to the incident. Nevermind. AO Retail Limited acts as a credit broker for NewDay Ltd on an exclusive basis and is not a lender. Pina. We welcome customer reviews for all our fridges. 24|7 Home Rescue offer cover for a range of household emergencies and cover a range of domestic appliances in our service package. You can't add more to wishlist. Fridge adjustment has an effect on the temperature of the freezer. Kind regards David Penny 5 reviews. postcode ky168dp no. DUBAI // A mass recall of faulty Beko fridge freezers in the UK does not affect products in the UAE, their authorised dealer in the Emirates has said. Technical or fault diagnostic help listed below and your problem will disappear fridges Beko RSNE378K23W Upright is! As a credit broker and not a lender if you would like you to confirm this item safe. 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